Privacy Policy
Effective Date: March 1, 2026 - Last Updated: March 1, 2026
TrueVig ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at truevig.com and use our services.
1. Information We Collect
1.1 Information You Provide
We collect information you voluntarily provide when you:
- Create an account: email address, display name, and password
- Subscribe to a paid plan: billing information (processed securely by Stripe - we do not store full payment card numbers)
- Use the Bet Tracker: betting history, wager amounts, sportsbook selections, and outcomes you choose to log
- Configure preferences: favorite sports, preferred sportsbooks, alert settings, and display preferences
- Contact us: name, email address, and the content of your message
1.2 Information Collected Automatically
When you access our Service, we may automatically collect:
- Usage data: pages visited, features used, time spent, click patterns, and search queries
- Device information: browser type, operating system, screen resolution, and device type
- Log data: IP address, access timestamps, referring URL, and error logs
- Local storage data: we use browser localStorage to persist your sport selection and display preferences (stored locally on your device, not on our servers)
2. How We Use Your Information
We use the information we collect to:
- Provide the Service: deliver personalized analytics, odds comparison, and +EV picks based on your preferences
- Maintain your account: authenticate your identity, manage subscriptions, and provide customer support
- Improve our Service: analyze usage patterns to improve features, performance, and user experience
- Communicate with you: send service-related notifications, +EV alerts (if enabled), and important updates about your account
- Process payments: handle subscription billing through our payment processor
- Ensure security: detect, prevent, and address fraud, abuse, and technical issues
We will never sell your personal information to third parties. We do not use your betting data for any purpose other than providing you with analytics and tracking features within the Service.
3. Third-Party Services
We integrate with the following third-party services to operate TrueVig:
- Supabase: provides authentication and database services. Your account data and encrypted credentials are stored on Supabase infrastructure. See Supabase Privacy Policy.
- Stripe: processes all subscription payments. Your payment information is handled directly by Stripe and is subject to Stripe's Privacy Policy. We receive only confirmation of payment status - not your full card details.
- The Odds API: provides real-time odds data from sportsbooks. No personal user information is shared with this service.
- ESPN API: provides sports statistics and injury data. No personal user information is shared with this service.
We may also link to third-party sportsbooks including DraftKings, FanDuel, BetMGM, Caesars, ESPN BET, and BetRivers. These links may be affiliate links. When you click through to these sites, their own privacy policies apply. We do not share your personal information with these sportsbooks.
4. Cookies and Local Storage
TrueVig uses the following browser storage mechanisms:
- localStorage: We store your selected sport preference (
truevig_sportkey) and display settings locally in your browser. This data never leaves your device. - Session cookies: Used for authentication to maintain your logged-in state across page loads.
- Analytics cookies: We may use analytics services to understand how visitors interact with our site. These cookies collect anonymized usage data.
You can clear localStorage and cookies through your browser settings at any time. Disabling cookies may affect your ability to use certain features of the Service.
5. Data Retention
We retain your information as follows:
- Account data: retained for as long as your account is active, plus 30 days after account deletion to allow for recovery
- Betting history (Bet Tracker): retained for as long as your account is active; deleted upon account deletion
- Payment records: retained for 7 years as required for tax and accounting purposes
- Usage logs: retained for 90 days for security and debugging purposes
- Support correspondence: retained for 2 years
6. Your Rights
You have the following rights regarding your personal information:
- Access: request a copy of the personal data we hold about you
- Correction: request correction of any inaccurate or incomplete data
- Deletion: request deletion of your account and associated data
- Export: request a machine-readable export of your data (including bet history and preferences)
- Opt-out: unsubscribe from marketing communications at any time (service-related notifications may still be sent)
- Restriction: request that we limit how we process your data in certain circumstances
To exercise any of these rights, contact us at [email protected]. We will respond to your request within 30 days.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit (TLS/HTTPS)
- Encryption of sensitive data at rest
- Secure password hashing
- Regular security audits
- Access controls limiting employee access to personal data
However, no method of electronic storage or transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
8. Children's Privacy
TrueVig is intended for users who are at least 21 years of age. We do not knowingly collect personal information from anyone under 21. If we discover that we have collected personal information from a person under 21, we will delete that information immediately. If you believe we have information from someone under 21, please contact us at [email protected].
9. International Data Transfers
Our Service is operated in the United States. If you access the Service from outside the United States, your information may be transferred to, stored, and processed in the United States. By using the Service, you consent to the transfer of your information to the United States.
10. California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your personal information. We do not sell personal information. To exercise your California privacy rights, contact us at [email protected].
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify registered users by email and update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
12. Contact Information
For questions, concerns, or requests regarding this Privacy Policy, please contact us at:
- Email: [email protected]
- Website: truevig.com